C9 Agent Calculator

C9 Free Agent Calculator Tool

Welcome to our multi-channel agent free calculator tool. This tool is designed for professionals interested in calculating the number of customer service / inbound support staff that would be required based on any hypothetical volume of incoming call, email, and live chat traffic.


To get started, please fill out the following fields and click “Run Simulation”. Please fill free to contact us should you have any questions or concerns! Use our C9 Agent Calculator to accurate determine how many agents you need to run your contact centre operations!


We have received your inbound traffic data. We’d appreciate if you fill out information below so we can learn more about you, and we’ll display your results live on your screen


C9 Agent Calculator

Know how many agents you will need for your campaign in a matter of minutes!

Hour/s

Calls:

Calls
Seconds

% in

Seconds

Emails:

Emails
Seconds

% in

Hour/s

Live Chats:

Chats
Minute/s

% in

Minute/s